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FAQ & CONTACT

Halibut House Fish & Chips originated in the small town of Port Perry, Ontario. Whether its breakfast, lunch, or dinner we have something that you will enjoy. We are known for our family atmosphere, great service, and fresh food.

  • WHAT’S THE DIFFERENCE BETWEEN HALIBUT, HADDOCK, COD?

    Find out all about our different kinds of fish, where they come from, and how they are prepared in our “About us” page.

  • WHY IS SOME OF YOUR FISH DIFFERENT SHAPES?

    Each fish comes in different sizes and shapes which means they all have to be filleted differently. Read about our different kinds of fish and what separates them on our “About Us” page.

  • WHERE ARE YOUR POTATOES FROM?

    All of our potatoes are grown in Ontario. Each potato is hand chipped and prepped to order. Learn more about our process on our About Us page. 

  • WHAT'S IN YOUR COLESLAW

    Our coleslaw is a family recipe that is vinegar based. We found that the vinegar based coleslaw compliments our fried foods much nicer than the creamy kind. We make it fresh daily for you to enjoy!

  • WHAT KIND OF OIL DO YOU USE?

    Our fish and chips are traditional style except for one thing: It’s healthier! Instead of using lard, we use soy bean oil. It has 0 mg of Cholesterol. It contains 0% hydrogenated fat. Our oil is also more eco friendly as we have limited our packaging waste which means one less thing in our landfills.

  • DO YOU OFFER SOMETHING OTHER THAN FISH AND CHIPS?

    We get it, not everyone likes fish. We understand and that is why our menu has a wide variety of options including burgers, chicken and salads that everyone can enjoy. There’s something for everyone. Check out our extensive Menu here.

  • DO YOU HAVE GULTEN FREE OPTIONS? I HAVE AN ALLERGY

    At this time, we offer grilled halibut, grilled shrimp, and grilled chicken souvlaki for gluten friendly options. Please notify our staff if you have any allergy and we will always do our best to accommodate.

  • WHAT DAYS DO YOU HAVE SPECIALS

    We have specials on Sundays, Mondays, and Wednesdays! Check out your local location to learn more about our specials.

  • WHY ARE YOUR RESTAURANTS DESIGNED THE WAY THEY ARE?

    Halibut House prides itself on cleanliness and transparency. That’s why all of our restaurants feature open concept dining rooms with white subway tiles. From our counter you can see right through to the kitchen where your meal is being prepared. This demonstrates our dedication to cleanliness and ensures that all of our staff are always accountable.

  • INTERESTED IN JOINING OUR TEAM?

    We are always looking for new talent to join our team! If you are interested in joining our Halibut House family, please bring your resume into the store that you are interested at working in. Please note your availability and the position you are applying for on your resume. In most scenarios our front of house staff must have their Smart Serve certification and back of house staff must have Food Handler Certificates. If you don’t hear back from the store, please check back for future opportunities. Thank you!

  • HAVING AN EVENT AND WANT CATERING?

    Halibut House is proud to present “HALIBUT HOUSE ON WHEELS”! We offer a selection of our yummy restaurant food and take it on the road. For more information, please visit our FAQ PAGE.

  • WHAT IS THE CLOSEST LOCATION TO ME?

    Check out our LOCATIONS PAGE to get answers to your questions.

  • I WANT TO KNOW MORE ABOUT OWNING A FRANCHISE WHERE CAN I GET MORE INFORMATION?

    Check out our FRANCHISE PAGE to get answers to your questions. You can also submit a form and someone will get back to you within 5-6 business days.

WANT TO GET A HOLD OF US?

We love to hear from you! If someone on our team goes above and beyond, we want to know about it! Please share with us your great experiences with halibut house. If something about your visit was not amazing, please feel free to discuss with the owner or manager of that location directly. If the resolution was unsatisfactory to you please reach out to our head office team at feedback@halibuthouse.ca or reach out via one of our social media platforms!

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